HAVE A QUESTION?

Because the app everytime when you start it, need to load the list from your source or providers server.

This can caused because of the ISP lock, if your computer is in a different Network. But when the network is same as your computer and it is not working it can be caused because of your TV`s supported format. Not every Smart-TV support all contents. Every TV model are totally different or may not support specific stream formats!

This is maybe because of your internet connection, please check at first your internet connection befor you contact your provider. Many times it is caused because of the connection and not because of the provider!

Yes, the app has an EPG system integrated that it works with our platform.

Yes, you can easily update the Parent Control password. The default password for app is 0000. To change it:

1. Go to settings page.

2. Click the Parent Control section.

3. Enter your new password and confirm it.

TvMate Pro APP and any administrator does not help you to getting find a good playlist. Also we dont provide any kind of playlists. We are not responsible for the content uploaded to our APP.